Job Summary
In behalf of our client, one of Canada’s largest non-profit organizations, we are looking for a Business Analyst. The successful candidate will have a strong grasp of how to analyze metrics and the underlying causality/correlation of how the metrics interplay with each other, along with the ability to assimilate new methodologies and data sources to build more precise models. The Business Analyst will be a liaison between operations, technology and support teams and will lead process development and requirements gathering for project related work. The successful candidate must be able to communicate well and effectively manage relationships with internal and external stakeholders at all levels and offer strong analytical skills.
Duties & Responsibilities
- Document and organize requirements of a project that is in a format that can be easily translated and simplified for the project team and stakeholders.
- Actively participates in project planning activities and supports the PMO to develop business case proposals.
- Track and document post project implementation benefits and metrics related to key objective measurements.
- Document and analyze current processes and offer creative ideas for process improvement.
- Responsible for solving complex problems and offer creative suggestions related to projects supported by the PMO.
- Document business and functional requirements, process flows and use cases for new projects.
- Actively participates in project planning activities and supports the PMO to develop business case proposals.
Key Competencies
- Analytical thinking, comprehending and extrapolating from objective data; using logical deductive and inductive reasoning to support the achievement of business goals.
- Effective management of multiple projects/tasks of varying complexities including meeting deadlines and working under pressure.
- Ability to adapt to new ideas and changing business dynamics without compromising the integrity of basic project management principles.
- Creative/innovative thinking – developing and demonstrating new, imaginative ways of thinking about situations, problems and opportunities, to achieve business advantage; a “big picture” thinker possessing the ability to see where change may occur and alternative ways of reaching that goal; a person who is comfortable with the non-traditional and can go “out of the box” readily.
- Experience utilizing financial skills in project management, business case development, risk management and due diligence activities.
- Highly disciplined work control skills, ability to effectively manage competing priorities, pay careful attention to detail, establish and implement plans, organize and achieve results with others on time and within budget.
- Understanding of change and process management principles with preferred experience in Six Sigma or similar continuous improvement methodology.
- Experience working in matrix environments and PMO offices.
- Both written and verbal, strong presentation skills, demonstrating the ability to think and express oneself clearly with a high level of creativity and innovative thinking.
- Collaborative and inclusive leadership mobilizing and inspiring others to work towards common goals to the benefit of the Association and all stakeholders.
Requirements & Office Environment
- Diploma or Bachelor’s Degree in computer science, math, engineering or other related field
- 2+ years’ experience in a business analysis or similar role.
- Must be proficient in using project management related Microsoft Office products including: Microsoft Project, SharePoint, Visio and Excel.
- Strong IT knowledge an asset.
- Monday to Friday, standard office hours; occasional extended hours.
- Moderate to fast paced office environment with tight deadlines and multiple contacts.
- Extensive computer and telephone use.
- Occasional local travel to regional offices.