IT Jobs in Canada
Job Description
Live Assets | IT Staffing Solutions is hiring an End User Support Specialist for its fintech client. You’ll be at the forefront, ensuring our fintech partner’s operations run smoothly by providing top-notch technical support. Your dedication to helping users and solving problems will directly contribute to their success.
Responsibilities
- Provide end-user support for iOS, Android, Windows, Mac, and iPad devices.
- Configure and deploy computers, mobile devices, and peripherals for new hires and existing employees.
- Perform mobile and Apple device management.
- Diagnose and resolve technical hardware and software issues.
- Conduct on-site hardware and software upgrades/rollouts as needed.
- Offer video conference and meeting room support.
- Maintain hardware and peripherals.
Necessary Skills
- 1-2 years of experience in technical or end-user support roles.
- Proficiency with Apple/Mac and Microsoft/Windows operating systems, desktop applications, and mobile devices.
- Good knowledge of MS Office tools installation & troubleshooting.
- Excellent customer service skills, with the ability to communicate effectively with both technical and non-technical users.
- Strong analytical and problem-solving skills.
About Live Assets | Leaders in IT Excellence | Greater Toronto Area
Live Assets is a premier IT agency dedicated to delivering excellence in tech solutions across various industries.
Our agency is renowned for its expertise in engineering, and we take pride in our track record of delivering outstanding IT projects with precision and innovation.
With a wide spectrum of clients spanning different industries, we cater to both permanent and contract IT opportunities.
Discover more about our agency and stay updated on our latest developments through our social media channels:
LinkedIn – Twitter – Facebook –Youtube – Glassdooor