Infrastructure and Operation Jobs in Canada
Job Description
Live Assets | IT Staffing Solutions is hiring a Manager of IT Infrastructure and Operations. This position requires oversight and management of multi-platform data center operations, server and storage infrastructure, and network infrastructure. Applicants should have experience managing IT tasks and staff, establishing relationships with external clients, and servicing computer systems and software.
Key Responsibilities
- Design and execute short plus long term strategic plans to assure infrastructure capacity attains current and future needs
- Develop, execute and oversee procedures, policies and related training plans for project management and infrastructure administration
- Manage and establish priorities for maintenance, design, development and analysis of entire infrastructure systems inclusive of LANs, WANs, internet, security and wireless implementations
- Conduct research and recommend changes in services, products, protocols and standards to support development efforts and infrastructure procurement
- Define and manage IT Disaster Recovery Strategy
- Set and enforce policies/procedures for computer systems operation and data processing
- Oversee the hiring and training of IT service technicians and operators
- Direct the operations of IT service representatives to ensure effective performance of job duties
- Ensure the availability of required hardware, software, and other tools necessary for the delivery of high quality IT service
- Carry out analysis of an organization’s IT structure to identify operational leaks and effect strategies for improved processes
- Conduct inspections to ensure IT equipment and workstations are operational
- Oversee the maintenance, repair or replacement of faulty machines
- Communicate with clients to identify their requirements and facilitate the process for meeting their needs
- Conduct forecasts in order to identify possible future IT challenges and take necessary steps in minimizing risks
- Work around annual budgets to achieve set objectives and targets
- Maintain an up-to-date knowledge of hardware, software and general IT systems by studying relevant publications and participating in educational programs
- Oversee the installation and setup of IT workstations and network
- Supervise the activities of customer service team to ensure compliance with set customer service standards and procedures
- Maintain accurate inventory of hardware, software, and other relevant technological tools
- Offer recommendations to management on appropriate action plans for improved services
- Ensure the security and integrity of information database
- Define software and hardware standards in collaboration with stakeholders
- Test server performance plus provide network presentation statistics
- Report and prepare strategies to maintain server infrastructure
- Ensure apt security levels on network, infrastructure and servers are maintained
- Oversee operational costs, conduct near along with long-term financial estimates for expanded functionality and user base
- Direct and administer conditional network analysts plus technicians to provide leadership and direction
- Ensure to practice IT asset management inclusive of component inventory maintenance and associated documentation
- Negotiate with outsourcers, vendors and contractors for infrastructure-specific products and services secure
- Perform feasibility studies for different upgrade projects, conversions and improvements
Qualifications
- Post secondary degree in Information Technology, Computer Science, Information Systems, or a related field
- 5+ years of current Infrastructure and Operations Management work experience within a mid-size to large organization
- Certified Microsoft Azure Solutions Architect is an asset
- Certified ITIL Managing Professional is an asset
- Experience with Network Service
- Experience working within a legal environment an asset
- Sound interpersonal skills with the ability to interact and communicate with all levels of the Firm
IT Recruitment Agency in Toronto | About Live Assets | IT Staffing Solutions
Live Assets is a boutique IT Staffing/Recruiting firm specializing exclusively in building IT teams of excellence for the Information Technology sector.
We are a small, but productive team that works closely together and has had a 96% success rate for the past number of years!
We have a diverse number of clients and industries and focus on both full-time and contract I.T. opportunities.
You can find out more about our company on LinkedIn – Twitter – Facebook –Youtube – Glassdooor