Specialist, Service Designer

Remote Jobs in Canada

 

Job Description

Live Assets | IT Staffing Solutions is hiring a Service Designer Specialist- Level 1 for our government client.

 

Key Responsibilities

  • Leading multi-discipline teams in business transformation initiatives to align cross-government and/or cross-sector programs and services with the company to ensure the web is best utilized as a platform for service delivery.
  • Creating the Service Strategy and a plan to deliver on the Strategy to transform the business from the ‘as-is” structure to the “to-be” structure.
  • Providing advice, recommendations and options; requires effectively communicating and obtaining buying of the Strategy and user experience approaches with executives and senior management.
  • Providing mentoring on service design approaches and methodologies to team members during projects; may provide formal user experience/service design training and develop appropriate training materials.
  • Demonstrating the highest level of experience, knowledge and skills in all five service areas of Design Research, Information Architecture, Content Development, Prototyping and Strategic Planning.

 

Necessary Skills

  • 5+ years of experience producing and working with design pattern / asset libraries.
  • Minimum 1 year of experience working with government led decentralized identity software solutions.
  • 2+ years of experience working with government led Identity management common services
  • A minimum of 5 years of experience working with cross-functional agile teams to understand detailed requirements and align the needs to product vision and user needs.
  • Proficient in creating / re-purposing product development tools such as materials for co-design sessions, research plans, data summaries, paper or other lo-fi prototyping materials as needed to achieve results.
  • Experience in leadership, communications, relationship building, and project planning skills.
  • Experience with current methodologies and design thinking with a strong focus on improving services for citizens and stakeholders.
  • A degree in Service Design/Digital Design/Cognitive Psychology/Market Research, a related field or a minimum of 5 years of equivalent relevant experience doing service design work.

 

IT Recruitment Agency in Vancouver | About Live Assets | IT Staffing Solutions

Live Assets is a boutique IT Staffing/Recruiting firm specializing exclusively in building IT teams of excellence for the Information Technology sector.

We are a small, but productive team that works closely together and has had a 96% success rate for the past number of years!

We have a diverse number of clients and industries and focus on both full-time and contract I.T. opportunities.

You can find out more about our company on LinkedIn – Twitter – Facebook –Youtube – Glassdooor