Our client, a leader in the retail space is looking for a Senior Business Analyst / Technical Documentation Expert. The role will be responsible for documenting business processes, defining detailed business requirements and working in a new exciting rollout implementation project. You will be working closely with the various IT sector’s, retail groups and design teams.
Key Requirements
- 8-10 years of experience within a technology related role
- Strong documentation experience
- Excellent negotiating and collaborating initiative
- Strong communication skills (both written and verbal)
- Strong experience with emerging retail and online technologies and how they could be applied
- Excellent interpersonal skills and ability to collaborate/negotiate with various technology and business stakeholders, comfortable with asking the tough questions to ensure the success of organizational projects
- Exceptional organizational and time management skills and a demonstrated ability to prioritize work in a demanding environment
- Ability to work independently and in a team environment
- Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes.
- Deliver business analysis initiative which will successfully deliver IT systems
- Act as a business partner by understanding all business needs and acting as a consultative partner to define best in class technology solutions
- Translate complex business challenges into business requirement artifacts including detailed user stories, process flows, and wireframes (when applicable)
- Lead research independently to conduct cost-benefit analysis, competitive assessments, or identify industry best practices
- Assist with the development of IT project business cases considering financial, resource, and technical constraints
- Manage the business requirements change control process – and stakeholder expectations – throughout the lifecycle of a project
- Manage the User Acceptance Testing (UAT) effort
- Inform key stakeholders of project status and issues through project execution, and make informed and timely decisions on their behalf (when required)
- Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes
- Proactively identify and anticipate customer expectations and needs
- Celebrate diversity of thought and have an open mindset
- Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
- Embrace, champion and influence change through your team and/or the organization