Live Assets | IT Staffing Solutions seeking a Systems Analyst to join, one of our clients, a dynamic team in Toronto.
Responsibilities:
Maintenance
§Installs, configures, and maintains servers, workstations, storage, appliances, network cabling and network related peripherals.
§Repairs/upgrades PC hardware and software.
§Supports Microsoft Operating Systems.
§Supports Microsoft Office Suite applications.
§Supports internally used 3rd party software, services, and applications.
§Troubleshoots printers/scanners/copiers.
§Performs regular software & hardware maintenance.
§Maintains inventory of equipment, supplies (cables, adapters, etc.) and related documentation.
§Ensures hardware, software, and network upgrades, installs, re-installs, changes and relocations are efficiently completed as required with proper change requests and approvals in place.
§Troubleshoots computing systems, networks, and applications to identify malfunctions and correct them.
§Researches and makes recommendations on products, services, protocols, and standards in support of infrastructure requirements and company goals.
§Plans the infrastructure and work requirements for projects and upgrades.
§Develops and implements the IT architecture plan to ensure infrastructure capacity and configuration meet existing and future requirements.
§Assists in the development, testing, implementation, and maintenance of policies and procedures for infrastructure administration and change management to ensure consistency and adherence to proper technical standards.
§Supports hardware and software standards and maintain documentation of process and procedures for all infrastructure components.
§Capable of taking agreed upon projects from start to finish including all pre and post install documentation.
§Acts as backup to other staff as required.
§Performs other related duties as directed by the manager.
Requirements:
§10+ years installing, maintaining, troubleshooting, and upgrading computer systems and peripherals for a small-medium size company.
§Degree or diploma in computer science or related field.
§Strong technical and practical knowledge of Microsoft platforms including Operating Systems, databases, and applications MCP, MCSE, MCSA or higher certifications, as well as practical knowledge of MS Azure, considered a plus.
§Excellent analytic and problem-solving skills with great attention to detail.
§Ability to prioritize and plan workload, multi-task, meet deadlines and adjust plans to changing needs.
§Ability to adapt to changing business needs with innovative solutions.
§Capable of working independently.
§Flexible, creative, with the ability to plan, and drive issues through to solution.
§Ability to make decisions and recommendations to multi-discipline groups.
§Excellent written and verbal communication skills.
§Strong customer service and interpersonal skills.
§Highly motivated self-starter who is hands-on, pragmatic and results oriented.
§Strong knowledge of Windows operating systems including domain administration, GPOs, OUs.
§Strong knowledge of MS Exchange, add-on features, supporting protocols, and periphery interconnecting systems.
§Good knowledge of network infrastructure and design concepts; including routing, switching, firewalls, IPS, web and mail gateways, DNS, WINS, DHCP, TCP/IP, SMTP, IPSEC, SSL.
§Experience with Storage Systems such as SAN, NAS, Nearline, fiber channel switching, NDMP and back-ups.
§Good knowledge of Virtualization concepts using VMware platform. Certification a definite asset.
§Good knowledge of shell, PowerShell and batch scripting a definite asset.
§Sound knowledge of ITSM change management procedures and practices and a strong background in documentation and standardization.
Live Assets is a boutique IT Staffing/Recruiting firm specializing exclusively in building IT teams of excellence for the Information Technology sector.
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