Live Assets | IT Staffing Solutions seeking a Training Manager for our clients, one of North America’s Premier Real Estate Organizations. You would be the CRM expert and you must feel comfortable training other employees and contractors on how to use it.
Duties & Responsibilities:
- Train employees and contractors on how to use the CRM.
- Building training manuals (which already exist, now enhancing).
- Updating existing manuals.
- Conducting training sessions, in groups and one on one.
- Working in the fast-paced, time-sensitive area of custom home building, high-rise construction and commercial projects.
- Training all the software applications utilized by the company’s employees.
- Deliver software applications training programs and individual classes.
- Create, administer, analyze, and report on end-user needs assessments and skills assessments.
- Present instructor-led training sessions, and conduct one on one training sessions.
- Develop and deliver new courses for new and existing software applications, including all course materials, exercises, and skills evaluations.
- Review training materials and documentation and keep them up to date.
- Establish and maintain a database to track training participants’ status and results.
- Create and administer training evaluations.
- Analyze results, make recommendations for training improvement, and integrate changes in curriculum and/or courses.
- Tech-savvy is a plus.
- Great communication skills required for this job.
Live Assets is a boutique IT Staffing/Recruiting firm specializing exclusively in building IT teams of excellence for the Information Technology sector.